sopislot Casino & Sportsbook Data Care
When you create a sopislot account, you provide your name, email, phone number, government ID, and a selfie photo. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we receive payment details. When you place a sportsbook entry on Liga 1 or Piala Indonesia, watch live-dealer blackjack or roulette, spin slots, or bet on Mobile Legends esports, we record your activity. This page describes what we collect, how we keep that data protected, and what rights you have.
We at sopislot take data protection seriously. We encrypt all payment information, we do not sell your data to third parties, and we comply with the privacy standards of the jurisdictions where we operate. Your account data is stored on secure servers and accessed only by sopislot staff and authorized processors who need it to manage payments, verify your identity, or resolve disputes.
This policy applies to all sopislot users regardless of location. If you access sopislot from Jakarta, Surabaya, Bandung, Medan, or any supported region, these terms govern how we handle your personal information.
What We Collect and Why
We collect account information when you sign up for sopislot. This includes your full name, email address, phone number, date of birth, and residential address. We use this data to create and manage your account, verify your identity, and ensure you are located in a permitted jurisdiction. We store this information for as long as your account is active, plus a retention period for legal and financial record-keeping.
Identity and payment data
To comply with anti-fraud standards, we require a government-issued ID and a selfie photo. We verify these documents to confirm your identity and approve your account for withdrawals. Once verified, we store your ID securely and do not share it with external parties except where required by law. Payment information — your DANA wallet ID, e-wallet account, mobile banking phone number, bank account number — is encrypted and stored on payment-grade servers. We use this data only to process deposits and withdrawals. We do not share payment credentials with any third party.
Activity and gameplay logs
We record every transaction on sopislot. When you deposit, we log the amount, method, and timestamp. When you enter a sportsbook bet on Liga 1, Piala Indonesia, or Piala AFF, we record your selection, stake, and odds. When you play a slot game or live-dealer table, we log your bets and results. When you request a withdrawal, we record the amount, method, and status. We use this data to settle entries, prevent fraud, and audit your account history if you file a dispute. Activity logs are retained for at least two years for compliance and chargeback defence.
Technical and device data
We log your IP address, device type, browser, and operating system when you access sopislot. We use this information to detect unusual account activity, prevent unauthorized access, and debug technical issues. We also use it to track which browsers and devices access our platform most — this helps us optimize our services. We do not sell this data to advertisers or analytics companies outside our own team.
Our sopislot Privacy Commitments
Third-party processors and data location
Our sopislot servers may sit outside your physical jurisdiction. We use cloud infrastructure providers to store your data securely; these providers are bound by confidentiality agreements and process data only as we instruct. We may also engage payment processors, identity verification vendors, and support software providers. All processors sign data processing agreements that restrict how they handle your information. We remain responsible for their conduct. We do not rent, sell, or share your personal data with marketing companies, brokers, or any external party not essential to operating sopislot.
Cookies and tracking
We use cookies to remember your login session, store your preferences, and detect fraud. These are functional cookies — they make sopislot work, not for marketing. You may disable cookies in your browser, but this may prevent you from logging in or using certain features. We do not use cookies to track you across other websites.
Your data rights
You have the right to access your personal data held by sopislot. Request a copy of your account data via our support team, and we will provide it in a readable format within 14 days. You may also request that we correct inaccurate data or delete your account and associated personal information, except where we must retain data for legal or financial reasons. Deletion requests take effect within 30 days. You may export your transaction history and account settings anytime from your dashboard. You also have the right to lodge a complaint with the data protection authority in your jurisdiction if you believe we have mishandled your information.
Data protection summary
- We encrypt all payment and identity data on secure servers
- We do not sell personal data to third parties
- We retain activity logs for at least two years for dispute resolution and compliance
- You may request access, correction, or deletion of your data
- Contact support to exercise your data rights or raise privacy concerns
Contact and updates
If you have questions about how sopislot handles your data, contact our support team via live chat, email, or in-app messaging. We respond within 24 hours. We may update this privacy policy to reflect changes in how we operate or in applicable law. Material updates will be announced via email or in-app notification. Continued use of sopislot after an update means you accept the new terms. This policy is effective from the date posted at the bottom of this page.